Equality Act Compliance for Your Shopify Store
WCAG 2.2 AA audit, remediation, and accessibility statement. We check whether shoppers using a screen reader, keyboard only, or very low vision can actually buy from your Shopify store. Delivered in 7 business days. Fixed price. No retainers. No widgets.
£1,990 · Fixed price · 7 business days
What we are seeing in the UK
- 14M
- people in the UK with a registered disability
- £17.1B
- annual spending power of disabled UK consumers (Purple Pound)
- 73%
- of disabled UK shoppers abandon inaccessible sites without complaining
Not sure where your store stands? See what shoppers with disabilities can't do on it. Free 60-second scan, top findings on screen.
Run the free scanInaccessibility is a legal risk and a revenue leak.
The Equality Act 2010 requires service providers to make reasonable adjustments. UK ecommerce stores are increasingly facing claims and EHRC inquiries:
- Equality Act 2010 applies to all goods and services sold in the UK
- EHRC (Equality and Human Rights Commission) actively investigates digital accessibility complaints
- RNIB and disability advocacy groups screen large retailers for non-compliance
- 73% of disabled shoppers leave inaccessible sites silently without ever complaining
Equality Act claims typically settle at £5,000 to £25,000 plus reasonable adjustments. Reputation damage from a public EHRC inquiry is harder to quantify but consistently reported by affected brands.
If your store does £1M to £25M in annual revenue, you are visible enough to attract advocacy-group screening but not large enough to have an in-house accessibility team. Documented WCAG 2.2 AA conformance is the cheapest defensible posture.
A real audit. Real fixes. Documented conformance.
We audit your Shopify store against WCAG 2.2 AA, the international standard referenced by the UK Public Sector Bodies Accessibility Regulations and used as the benchmark for Equality Act reasonable adjustments. Eight templates, desktop and mobile, automated tools plus manual testing with NVDA and VoiceOver. No widgets, no overlays.
You receive:
- A 25 to 40-page audit report, clear language, severity-ranked
- A spreadsheet of every issue with location, WCAG criterion, and fix
- An accessibility statement, ready to publish
- An annotated executive summary with screenshots highlighting the top issues
- Email and chat Q&A for 7 days post-delivery (Telegram, Slack, or email)
Async by design. No calls to schedule, no meetings to prep, no time wasted. Everything in writing, with a paper trail you and your dev team can reference for months.
If you want us to fix what we find, we have a remediation add-on. If you want to keep clean as your store evolves, we have monthly monitoring.
Why we beat the alternatives
22.6% of stores sued in 2025 already had an overlay installed. Overlays do not protect you. Documented WCAG conformance does.
| Capability | Overlay widgets | Generic agencies | ShieldStack |
|---|---|---|---|
| Real WCAG conformance | No (cited as fraud in 2024-2025 cases) | Sometimes | Yes |
| Manual screen reader testing | No | Sometimes | Always |
| Fixed price | Yes | No | Yes |
| Delivered in 7 days | Cosmetic only | 4 to 12 weeks | Yes |
| Includes remediation option | No | Separate scope | Yes |
| Public pricing | Yes | No | Yes |
What 7 days looks like
Same process every audit. Same deliverables every time.
- Day 0
Onboarding
Async. You fill a 2-min onboarding form, we confirm scope by email and send a 1-page scope confirmation to sign. No call needed.
- Day 1
Automated baseline
We run axe-core, Pa11y, and Lighthouse across all 8 templates. Findings exported to a working CSV.
- Day 2
Manual structural audit
Heading hierarchy, landmarks, forms, semantics, alt text. Caught by humans, not scanners.
- Day 3
Keyboard interaction audit
Full purchase flow tested without a mouse. Focus, dropdowns, modals, skip links.
- Day 4
Screen reader audit
NVDA on Firefox. VoiceOver on Safari. Real users with real assistive tech.
- Day 5
Visual and contrast audit
Every text-background combination measured. 200% and 400% zoom tested.
- Day 6
Report writing and remediation plan
Findings compiled, prioritized, mapped to your Liquid templates. Accessibility statement drafted.
- Day 7
Delivery and handoff
Report, CSV, accessibility statement, and annotated executive summary delivered by 12:00 ET. Email and chat Q&A open for 7 days post-delivery (Telegram, Slack, or email).
What founders say
“Getting a ShieldStack audit was refreshingly practical. The report was clear and prioritized, every item came with the actual fix and an effort estimate, and there was zero upsell, just an honest, actionable picture of where the site stood. Exactly what a founder wants from an accessibility audit.”
Pricing
Three clear options. Public pricing. No quotes.
Fixed scope, fixed timeline, fixed price. Pick what fits.
Audit Sprint
one-time, 7 business days
WCAG 2.2 AA audit of your Shopify storefront.
- WCAG 2.2 AA audit of 8 templates
- Desktop and mobile breakpoints
- Full report (PDF + CSV)
- Accessibility statement draft (Equality Act aligned)
- Annotated executive summary with screenshots
- Email and chat Q&A for 7 days post-delivery
Audit + Remediation
combined, 21 business days
We audit, then fix what we find. Documented closure.
- Everything in Audit Sprint
- Fixes for all critical and serious issues
- Updated theme files via PR-style change log
- Re-audit confirming closure
- Updated accessibility statement
Continuous Monitoring
per month, after initial audit
Catch regressions before claimants do.
- Monthly automated scan of all 8 templates
- Monthly regression summary
- Quarterly manual spot-check
- 48-hour alert on critical regressions
- Cancel anytime
Frequently asked questions
- Will this guarantee no lawsuit, claim, or enforcement action?
- No, and anyone who says yes is lying. We guarantee documented WCAG 2.2 AA conformance at delivery. That is the strongest defensible posture. Most demand letters and complaints drop when a defendant produces a current third-party audit and remediation log.
- We already use an overlay widget. Aren't we covered?
- 22.6% of stores sued in 2025 had an overlay installed when they were sued. The DOJ and FTC have publicly stated overlays do not constitute conformance. AccessiBe is currently under FTC investigation for deceptive marketing.
- What if we have a custom theme?
- We audit any Shopify theme: Dawn, Impulse, Prestige, Turbo, custom builds. We do not audit headless setups outside of Shopify (Hydrogen, Next.js storefronts) without a separate scope.
- Do you do the actual fixes?
- Optionally. The Audit Sprint covers audit only. You can hand findings to your dev team or app developer. The Audit + Remediation package includes us doing the fixes ourselves.
- Do you handle general Shopify edits beyond accessibility (design tweaks, content changes, store setup)?
- No. Our scope is accessibility audits and WCAG remediation only. For everything else on a Shopify store without a developer (design tweaks, content edits, layout changes), our partner Webbu.ai does that. It's an AI editor that lets you ship any change by typing what you want.
- We have 5 stores. Bulk pricing?
- Yes. Reply to your audit report or email us. Multi-store pricing depends on theme overlap.
- How is this different from a tool like axe DevTools or Stark?
- Tools catch about 30% of WCAG issues. They cannot evaluate alt-text quality, screen reader experience, focus order, or context. Our audit combines automated tools with manual testing by humans using actual screen readers. That is the standard claimants use against you, so it is the standard we use to defend you.
- Are you lawyers?
- No. We deliver technical accessibility conformance, not legal advice. We work with accessibility defence firms when clients need legal positioning. Happy to introduce.
- What if my store also sells into the US or EU?
- We have dedicated US (ADA Title III) and EU (European Accessibility Act) pages with the right legal framing and native-currency pricing. Use the region switcher in the header to see compliance specifics for those markets. The audit methodology is identical across regions.
Audit yourself before EHRC or a claimant does.
£1,990. Seven business days. Public pricing. No retainers.